Course Information

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This session explores strategies to identify differences in personalities and effective ways of negotiating toward a common goal.  The session offers a practical approach to handling differing opinions and challenging behaviors to accomplish mission.

Course Curriculum

Difficult Personalities in the Workplace

    1. Difficult Personalities in the Workplace worksheet

    2. Difficult Personalities in the Workplace Video Lesson

    3. Difficult Personalities in the Workplace Webinar Booklet

About this course

  • Free
  • 3 lessons
  • 1.5 hours of video content